Frequently Asked Questions

Find quick answers to your most common questions about our products and services.

Our Champagnes

All our champagnes are crafted in the Champagne region of France, following the traditional method with long aging on lees

You can order directly through our website by adding your selection to the cart and following the secure checkout steps.

While we do not carry an official organic certification, we work with growers committed to sustainable, organic-inspired viticulture.

All our cuvées are Extra Brut (low in sugar) and free from unnecessary additives — honoring the purity of the grape and the integrity of true Champagne.

Absolutely. Our gift boxes are designed as exceptional presents: elegant, thoughtful, and ready to offer.

From single-bottle gift boxes to sets with 2 flutes + 1 cuvée or limited editions — every detail is designed to impress.

You can add a personal message, and we’ll handle the rest. Whether it’s for a birthday, wedding, thank you, or thoughtful gesture — the art of gifting begins here.

Shipping

Delivery time depends on your location:

  • Mainland France: 2–5 business days
  • Overseas Territories: 5–7 business days
  • Europe: 3–5 business days

For now, our e-shop ships exclusively within Florida (USA), with signature and age verification required. We also deliver in France.

We are currently preparing expansion to additional U.S. states and international destinations. For special requests (events, corporate, export), please contact our team directly.

Payment

We accept the following payment options:

  • Credit cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay
  • Bank transfer

Absolutely. All transactions are encrypted and secured. We never store your payment information. Your purchases are 100% safe, discreet, and confidential.

Returns

We do not accept returns on bottles unless breakage is reported and documented within 24 hours of delivery.

Champagne is a living and regulated product, so we prioritize transparency: no returns for change of mind or taste preferences.

That said, our customer service team will support you personally in case of any legitimate concern.

Contact

Yes — and it would be our pleasure.

We offer private tastings in Miami (by appointment), and bespoke collaborations for events such as cocktail parties, product launches, weddings, embassy dinners, and more.

We also support brands and companies looking to create rare and memorable experiences.

Write to us — every celebration deserves its champagne, and every champagne deserves to be celebrated.Click here to access the contact form.

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